Welcome to CitizenSupport, Selkirk’s online service request system.

CitizenSupport empowers you to effortlessly submit inquiries, highlight issues, or request municipal services whether you’re at home or on the move with your mobile device. The system seamlessly routes your requests to the appropriate city staff, which eliminates the need for you to guess which department or individual you should contact. Simply complete the form provided, attach any images or documents as needed, and hit the ‘Submit’ button—it’s that easy, efficient, and user-friendly!

Upon submission, our system will promptly notify you of your ticket’s successful creation. Should you not receive this confirmation, please check your spam and junk mail folders. Our city staff will reach out to you within one business day and work diligently to resolve your concerns. We aim to close your ticket within two business days, ensuring a swift and efficient response to your needs.

Contact CitizenSupport

CitizenSupport is available through the following methods:

Form

Phone

You can reach CitizenSupport at 204-785-4900

In-Person

You can visit the CitizenSupport staff at the Civic Office located at 200 Eaton Ave in Selkirk Manitoba.

Social Media

You can contact a representative through the City of Selkirk’s social media pages/accounts by visiting the City of Selkirk on Facebook, Instagram or X (Formerly known as Twitter).

CitizenSupport Statistics

When you let us know about an issue by submitting a request, we keep track of it to make our support better. Once you submit your request, we immediately begin processing it and maintain a log of the actions taken. Below is a summary of the activities related to requests over the past three months:

• What people needed help with and why they reached out to us.
• How fast we were able to solve the problems.
• The number of times we had to communicate to sort everything out.
• The times when we get the most requests for help.